Infrastructure Management

For an organization's information technology, infrastructure management is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness. Infrastructure management is sometimes divided into categories of systems management, network management, and storage management.

Infrastructure Management is gaining importance since the world has started believing in Business Aligned IT. Complex applications are being developed and this requires the best- in-class underlying infrastructure to run and deliver it to multiple users in the eco-systems of businesses. This requires a good understanding of the applications, architecting the underlying infrastructure, optimizing their use and managing complex SLAs.

Among other purposes, infrastructure management seeks to:

• Reduce duplication of effort
• Ensure adherence to standards
• Enhance the flow of information throughout an information system
• Promote adaptability necessary for a changeable environment
• Ensure interoperability among organizational and external entities
• Maintain effective
• change management policies and practices